Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Matakki scissors prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
TRADE ONLY WEBSITE
Matakki are a TRADE ONLY WEBSITE on which all sales are conducted on a business to business basis and are therefore not subject to the Distance Selling Regulations (DSR).
Trade Only Sales WebsiteMatakki scissors are a manufacturer and wholesaler to the hairdressing and beauty trade and does not sell products directly to the general public. All products that are sold on this website (www.matakki.com) are intended for use by trained hairdressing or beauty professionals who are qualified to use the products being purchased. By accepting our terms and conditions, you confirm that you are making your purchase for business use by a suitably qualified personnel.
Matakki will not accept liability for injury or damage resulting from the use or misuse of any product purchased from our website whether that use be by trained or untrained personnel. It is your responsibility to ensure that you or your employer has insurance that covers the use of the products you are buying. Matakki reserve the right to ask for proof of professional status and refuse the order if we believe you not to be a trade customer.
Placing an order including warranty service work 1 - Items selected in the shop will have a default quantity of 1. 2 - Press the "Add to basket" button to place your order. 3 - When you have finished selecting all your items you'll be able to see the descriptions, pricing and quantities for each before checking out. 4- If you need to amend any selections you will be able to before proceeding to checkout. 5- Confirmation of your order will be sent to you by email.
Telephone: 01482 219000 - Monday/Friday 10am 5pm
Calls from outside the UK: 0044 1482 219000
Email: email@example.comYou may not cancel your contract with us where any manufacturer's seal has been broken. Also, please note that hygiene regulations mean that we cannot accept the return of any scissor, razor or razor blade (or similar item, this list is not exhaustive) that has been used.If you cancel the contract, you must take reasonable care of the goods from the time you receive them until you return them to us, you must return the product with its original packaging material in original condition.If you cancel the contract you must return the goods to us at your own expense, you are also liable for the package's safe return so we suggest a recorded delivery service be used.If you cancel the contract and do not return the goods as required, we may charge you our direct costs of recovering the goods. If you return goods that are damaged and cannot be re-sold we retain the right to charge for such damage. Refunds will be made to your original payment method, PayPal, credit card or cheque, we will refund your payment as soon as possible and certainly within 30 days of receiving the goods back.Faulty goodsIn these terms and conditions, faulty goods means any goods we supply to you that do not conform to the contract.Faulty goods does not include any goods that are faulty due to fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with their intended use, failure to follow the manufacturer's or our instructions, or any alteration or repair carried out without the prior approval of us or the manufacturer.You should notify us as soon as possible in the same way as for a returned product if you discover that any goods are faulty goods. Faulty goods will be replaced or repaired according to the manufacturer's instructions providing they are still within the warranty period, this repair or replacement could take up to 21 days.Faulty goods may be returned free of charge, details of how to do this will be sent to you from our returns department once the faulty item has been registered with us.If you return goods because you think they are faulty, we may charge you the cost of all transport and our actual costs and expenses in the event that the goods are not in fact faulty goods.
Returning GoodsWhen you return goods to us for any reason; You must return all items in as new condition, including all accessories provided at the point of sale.
You must ensure that they are properly and securely packaged and labeled with our address.
You are always responsible for any damage in transit that is due to incorrect or inadequate packaging by you.
You are responsible for any damage or loss in transit where you arrange the transport (rather than using our courier).
Any goods sent back to us without prior company approval will not be refunded, replaced or repaired and any costs we incur for this return will be passed onto the customer.These terms and conditions do not affect your statutory rights.
ImagesImages of goods on our website are for illustrative purposes only and may differ slightly from the actual goods.
Pricing StructureOur pricing structure is correct at the times the goods are displayed on the website, however they are subject to alteration without prior notice. Prices are inclusive of delivery.Trade customers may request a trade account for purchases. Contact firstname.lastname@example.org
Payment and SecurityPayment must be made prior to the dispatch of all goods unless you are holding a trade account with us. Payment can be made through the secure website online. If cheques or postal orders are sent, the goods ordered will only be dispatched when the funds have cleared normal banking procedures. All goods remain the property of Matakki Scissors until paid for in full.Matakki uses PayPal and Braintree as its online secure payment provider, PayPal and Braintree are one of the world's largest secure providers of Internet based financial transactions. Your order with Matakki will be totally secure making your transaction safe and guaranteed.
CancellationsOrders cannot be cancelled once they have been dispatched. There will be a charge of 5% up to a maximum of £7 for goods returned, to cover re-stocking and credit card fees.
PrivacySee Privacy Statement
FeedbackWe welcome all feedback from our customers please contact us and we will respond to it.These terms and conditions and contract are subject to English law.