*PLEASE NOTE*
PRICE IS PER SCISSOR
What’s Included in Your Matakki Elite Scissor Service
For stylists and barbers who demand the very best, our Elite Service offers the highest standard of scissor maintenance and restoration. This advanced service is designed to preserve blade integrity while maximising smoothness, sharpness, and visual finish. Every service is carried out by a certified Matakki Elite technician using the finest-grade Japanese equipment and precision tools. This level of care ensures your scissors not only perform at their peak but maintain their lifespan and warranty protection.
How Often should you service your scissors?
To maintain peak performance, your Matakki scissors should be professionally serviced at least once per year under normal usage. For high-use stylists and barbers, we recommend twice-yearly servicing. Importantly, all servicing must be carried out by a qualified Matakki technician to protect your lifetime warranty.
8 Steps to Elite scissor perfection
1 – Comprehensive Pre-Service Diagnostic
Each scissor undergoes an in-depth diagnostic evaluation by a senior Matakki technician. We assess for edge fatigue, micro-chipping, tension imbalance, alignment drift, and structural wear. A detailed inspection report is completed prior to any restoration to ensure full transparency and precision planning.
2 – High-Speed Machine Polishing
Surface imperfections, minor corrosion, and micro-scratches are removed using advanced polishing machinery, restoring the blade body to a smooth, high-performance finish without compromising steel integrity.
3 - Advanced Ride Line & Honing Process
Using a sequence of Shapton Japanese glass stones with grits ranging from 3000 to 8000, we refine both the ride line and hone line to surgical precision. This ultra-fine honing process is vital for seamless blade glide and silent, frictionless cutting.
4 -High-Precision Diamond Sharpening
We reshape the cutting edge using a premium-grade diamond wheel, carefully removing only the finest layer of steel. This creates a micro burr necessary for edge formation, while ensuring maximum blade longevity.
5 -Triple-Stage Convexing & Mirror Polishing
Triple-Stage Convexing & Mirror Polishing Your scissors are refined using three progressive grades of polishing wheels to perfectly restore the convex edge geometry. This process not only ensures flawless cutting but also delivers a high-gloss, mirror finish unique to the Elite Service.
6 - Full Component Calibration
We go beyond basic function checks to calibrate the blade sett, tension system, rubber stopper, finger rest, and screw alignment. Each component is tested and, if necessary, replaced or precision-adjusted to ensure flawless performance and ergonomic comfort.
7 – Dual-Media Performance Testing
Every scissor is stringently tested on both wet and dry tissue mediums, replicating real-world cutting conditions to confirm balance, glide, sharpness, and tip accuracy.
8 - Final Clean, Oil & Finish
Your scissors are then cleaned, oiled, polished, and returned to you in immaculate condition — ready to perform with unmatched precision and style.
We also offer a convenient walk-in scissor sharpening service at our Matakki HQ.
Drop by with your scissors and relax while our expert team services them on-site—no appointment needed. While you wait, feel free to browse our professional scissor showroom and explore the latest Matakki collections. Complimentary hot drinks are available to make your visit even more enjoyable.
Important Information
Once your order is paid, our team will send a further email with packing instructions of how to get these packed up and ready for dispatch off to us.
Please ship your scissors to our UK service centre.
- UK HEAD OFFICE
- MATAKKI SCISSORS
- 3D harpings Road
- Kingston Upon Hull
- HU5 4JF
- United Kingdom
Please note, each service purchased is for one item. For customers wishing to send in matched sets or multiple scissors please make sure to purchase the corresponding number of services.
Please add any specific notes about your scissor to the “order notes” section. Add details of any issues you may be experiencing with your scissors, for example, you may have dropped them and they are not cutting at the tips. Once your payment has completed, print your email receipt or invoice and place together with your scissor in your secure package. You must include your receipt/invoice so we can book your scissors into our service centre quickly, failure to add your invoice will slow down your service.
Return the scissor securely packaged, we recommend the original scissor case or packed in heavy grade cardboard folded over to protect your scissors. Please ensure that you return this in a padded envelope for added protection and please enclose your receipt/invoice.
Please ensure the parcel is returned as a tracked delivery and keep the tracking number in your possession. If it is not returned via this method and subsequently lost we will not issue a replacement.
Sending Goods Back For Warranty Work - Customers Outside Of The UK
Please note under customs regulations warranty work carries a zero customs charge and therefore customers returning products for service work under warranty from outside the UK MUST mark the item as WARRANTY WORK with a ZERO CASH VALUE to benefit from a zero import/duty customs charge with the shipping company. Failure to do so may result in your package being refused and returned or an import charge that Matakki Scissors accept no responsibility and will be passed to you (the customer). For assistance with returns please contact customercare@matakki.com or call 0044(0)1482 219000
Take a look at the Matakki Scissor service centre
