Matakki Elite Scissor Service

Product ratings

5.0 out of 5 based on 7 reviews.

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Graham Taylor
Sent my scissors on Tuesday night and they arrived back to me on Thursday morning, looking and feeling brand new! Great service. TeamMatakki.
Guest | 19/06/2015 13:55
Was this review helpful? Yes No (3/0)
Ali White
Always come back as new! Great service and brilliant customer service.
Guest | 23/07/2016 10:23
Was this review helpful? Yes No (3/0)
Selina Scott
Had my Flower scissors sharpened today, always an amazing job. Wouldn't service or buy my scissors from anywhere else. Thank you
Guest | 31/05/2017 12:23
Was this review helpful? Yes No (0/0)
Geoff Pringle
Received my Kuma scissors back in 3 days! Super quick service and the balance and feel is better than when they were new. Cheers, cut knuckles now haha.
Guest | 31/05/2017 12:24
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Iuli Radulescu
My scissors arrived brand new . The best service !!!
Iuli Radulescu | 08/06/2017 12:36
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Kieron price
I don't know what they did to my Scissors they are sharp but don't feel like your gonna take a knuckle off
Kieron Price | 21/04/2018 06:10
Was this review helpful? Yes No (0/0)
Gareth Blanchard
Just had my very blunt scissors sharpened. They look and few
Like new. Would defiantly recommend and in my home town too. I will be using for all my future scissor servicing. Thanks
Guest | 12/10/2019 08:20
Was this review helpful? Yes No (0/0)
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5.0 7
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$58.33
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What's Included?

Your Matakki scissors should be serviced every year during normal use but if you create more than average number of cuts then we suggest a service twice per year. Your scissor should always be serviced by a qualified Matakki technician otherwise you could invalidate your lifetime warranty.

Our Elite service includes a detailed pre-service inspection report to identify any edge faults. We then polish the ride line and hone line using a selection of Shapton Japanese glass stones with a grits ranging from 3000 to 8000, this is an essential part of the service process. You can have a perfect convex edge but if the ride line is not polished then your scissor simply will not glide. The next process is the sharpening stage on a diamond wheel to re-establish the cutting edge, this process takes away a very small amount of steel to create a burr which is removed on the next stage. The blades are worked on a 3 differant grades of polishing wheel which convexes your scissors to the correct angle and ensure your scissors have a deep lustre shine.

We then check the scissor balance and sett, rubber stopper, tension screw system and finger rest and make any required corrections and replace any parts if needed. All scissors are then cut tested in both wet and dry tissue, cleaned, oiled, polished and returned back to you in a flawless condition.

Important Information

Please add any specific notes about your scissor to the “order notes” section. Add details of any issues you may be experiencing with your scissors, for example, you may have dropped them and they are not cutting at the tips. Once your payment has completed, print your email receipt or invoice and place together with your scissor in your secure package. You must include your receipt/invoice so we can book your scissors into our service centre quickly, failure to add your invoice will slow down your service.

Instructions

Return the scissor securely packaged, we recommend the original scissor case or packed in heavy grade cardboard folded over to protect your scissors. Please ensure that you return this in a padded envelope for added protection and please enclose your receipt/invoice.

Please ensure the parcel is returned as a tracked delivery and keep the tracking number in your possession. If it is not returned via this method and subsequently lost we will not issue a replacement.

Matakki Scissors
Service Department
Unit 12 National Industrial Estate
Bontoft Avenue
Hull
HU5 4HF
United Kingdom

Sending Goods Back For Warranty Work - Customers Outside Of The UK

Please note under customs regulations warranty work carries a zero customs charge and therefore customers returning products for service work under warranty from outside the UK MUST mark the item as WARRANTY WORK with a ZERO CASH VALUE to benefit from a zero import/duty customs charge with the shipping company. Failure to do so may result in your package being refused and returned or an import charge that Matakki Scissors accept no responsibility and will be passed to you (the customer). For assistance with returns please contact customercare@matakki.com or call 0044(0)1482 219000

Do You Know How To Tension Your Scissors?

What's Included?

Your Matakki scissors should be serviced every year during normal use but if you create more than average number of cuts then we suggest a service twice per year. Your scissor should always be serviced by a qualified Matakki technician otherwise you could invalidate your lifetime warranty.

Our Elite service includes a detailed pre-service inspection report to identify any edge faults. We then polish the ride line and hone line using a selection of Shapton Japanese glass stones with a grits ranging from 3000 to 8000, this is an essential part of the service process. You can have a perfect convex edge but if the ride line is not polished then your scissor simply will not glide. The next process is the sharpening stage on a diamond wheel to re-establish the cutting edge, this process takes away a very small amount of steel to create a burr which is removed on the next stage. The blades are worked on a 3 differant grades of polishing wheel which convexes your scissors to the correct angle and ensure your scissors have a deep lustre shine.

We then check the scissor balance and sett, rubber stopper, tension screw system and finger rest and make any required corrections and replace any parts if needed. All scissors are then cut tested in both wet and dry tissue, cleaned, oiled, polished and returned back to you in a flawless condition.

Important Information

Please add any specific notes about your scissor to the “order notes” section. Add details of any issues you may be experiencing with your scissors, for example, you may have dropped them and they are not cutting at the tips. Once your payment has completed, print your email receipt or invoice and place together with your scissor in your secure package. You must include your receipt/invoice so we can book your scissors into our service centre quickly, failure to add your invoice will slow down your service.

Instructions

Return the scissor securely packaged, we recommend the original scissor case or packed in heavy grade cardboard folded over to protect your scissors. Please ensure that you return this in a padded envelope for added protection and please enclose your receipt/invoice.

Please ensure the parcel is returned as a tracked delivery and keep the tracking number in your possession. If it is not returned via this method and subsequently lost we will not issue a replacement.

Matakki Scissors
Service Department
Unit 12 National Industrial Estate
Bontoft Avenue
Hull
HU5 4HF
United Kingdom

Sending Goods Back For Warranty Work - Customers Outside Of The UK

Please note under customs regulations warranty work carries a zero customs charge and therefore customers returning products for service work under warranty from outside the UK MUST mark the item as WARRANTY WORK with a ZERO CASH VALUE to benefit from a zero import/duty customs charge with the shipping company. Failure to do so may result in your package being refused and returned or an import charge that Matakki Scissors accept no responsibility and will be passed to you (the customer). For assistance with returns please contact customercare@matakki.com or call 0044(0)1482 219000

Do You Know How To Tension Your Scissors?

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MATAKKI Beast Professional Hair Cutting Scissor 5.5/6.0/7.0 Inches - Ex Demo

Ex demonstration scissors are taken from our scissor display boards and also from our display cases that our sales staff use to show scissors to hairdressers and barbers. We rotate the demo scissors every few weeks to keep them fresh and that’s when these great deals become available. All ex demonstration scissors are as new, never been used to cut hair and come with our full Matakki exclusive guarantee PLUS our free 12 month accidental drop warranty, drop your scissors within the first year and Matakki will sharpen and repair for free.
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