Why Buy Matakki?

Who Are We?

Matakki Scissors are a multi award winning company with accolades for best customer care, best use of social media and best tools in the industry. We manufacture and supply the highest quality Japanese steel hand crafted professional scissors which has led to us being voted as the number one professional hairdressing and barber brand.

Customers First

Here at Matakki we value our clients and pride ourselves on being a reliable, trustworthy and customer focused company. We appreciate that alternative products on the market aren’t always what they seem and that’s why we offer you the assurance that you are buying a genuine award-winning product from a reliable and credible company. Matakki offer quality assured high specification scissors and implement stringent quality control processes to ensure every detail is covered. Matakki comply with current GDPR requirements ensuring that your personal details are protected when buying from us.

The Manufacturing Process

Our senior Craftsmen create Matakki hairdressing scissors and shears taking the utmost pride in their workmanship. Each scissor goes through approximately120 various stagesof manufacturing, from the initialchecks of the rawsteel right through to final stages of balancing, setting and polishing. The pride, passion and commitment our craftsmen take in producing Matakki scissors shines through and translates to the end Matakki product. Matakki provides its customers with the very best scissors and products on the market and we want your buying experience to be effortless. We truly believe that other companies simply cannot match our passion and methodical precision which our designers and craftsmen invest into their work. We also go the extra mile with the attentive nature of our dedicated sales team and agents and the warmth and accommodation of our friendly customer care agents. Please note that due the nature of handcrafted items there may be variances in patterns and or colour to individual products were applicable.

Our Warranties

All of our 4 star and 5 star collection scissors are covered by our exclusive lifetime guarantee plus our 12 month drop warranty which is registered at Matakki HQ prior to dispatch. If you drop your scissor within this time frame, providing you present your drop warranty card we will fix damage which is repairable free of charge, please see our terms and conditions here: https://matakki.com/en/terms-and-conditions for more information. We offer this because we love our customers and want to provide confidence and assurance of our products, we believe in rewarding loyalty and that every purchase counts.

Where To Purchase

Matakki products can be purchased online through www.matakki.com or authorised agents only. To check the authenticity of any seller contact our head office via email customercare@matakki.com or telephone UK – 01482 219000 or outside the UK - 0044 (0)1482 219000

Warning – Counterfeit Products

If the product you are looking for doesn’t exist on www.matakki.com or is heavily discounted on any sales forum not owned by Matakki or an authorised agent it is not genuine. If the price you’re paying is very cheap, or seems too good to be true, it will be a counterfeit unless it is on an official Matakki owned or authorised agents page.

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